Sweetwater has great prices, brands, service and their staff knows their stuff. No question about it. Literally the best place to check things out. Their multiple separated showrooms let you jam out without the whole world listening to you totally hose a drum solo, lol. So yeah the showroom is second to none and their prices are great. Little known fact if you are there you can grab a bit to eat in their phenomenal little cafeteria. It's shockingly good and cheap to boot. Really cool place i suggest you ask for a tour when you visit it's incredible and they have a rad giant slide for adults. Oh yeah that got some use. Twice...
Everything about this place is amazing. It's to the point where I live 5 minutes away from Sam ash and guitar center but I go of my way and drive 2 hours from Indy to make my purchases here. The employee knowledge, hospitality and overall environment is top notch and something you can't find anywhere else. I purchased two guitars over a year from here and I worked with Randy. Both times were excellent experiences. When I purchased my first guitar here, it was my first time visiting and Randy gave me an excellent tour of the place and answered every question or concern I had. He put the guitars I wanted on hold both times and I'm happy with the results. During the tour I passed through the area where they train their employees. It seems like a long and rigorous training process but you really see it on the floor when talking to an employee. Everyone working here knows what they are talking about and its clear that everyone loves working there. It just goes to show how much effort the owner puts to make it a good place to work for his employees. I will continue to make the 2 hour drive to make any big purchases because I know the experience will always be worth it. Thanks Randy and thanks Sweetwater!
I have bought 95% of my music gear from these guys over the past 10 years. Their customer service is the BEST!!! Friendly, knowledgeable, and not afraid to tell me when they don't have an immediate answer to my question… but always able to GET the answer by end of day. When gear arrives at my office, it's packaged to survive a full on missile attack! Sweetwater is not afraid to spare a little extra expense to ensure that my investments are well protected during transport… and for that I'm eternally grateful! I've had the amazing privilege to visit the Sweetwater store and was amazed that even on a minimally staffed Saturday, someone dropped what they were doing and gave my wife and I the full blown, VIP tour. It's so refreshing to work with a music retailer that truly understands what customer service is all about; not to mention they're able to get the best price on 99.99% of anything pro audio you can think of!
I drove all the way from Sevierville Tennessee to visit this literal "Mecca" of music stores and I can't wait to come back someday! The only thing more impressive than the world class facility and amazing selection was the professional staff that works there! My sales engineer, Ethan Myers was such a joy to work with and extremely knowledgeable! Not only does he know he have vast knowledge of the products, he's a musician too and cares enough about your passions to get you into the guitar you've been dreaming of! Extremely awesome guy and I look forward to working with him and Sweetwater again very soon! I don't care where you live, it is so worth making a trip to Sweetwater and actually getting to try it before you buy it! Don't make the mistake of buying music equipment blindly, make the trip and ask for Ethan! You'll not be disappointed! Fun for the whole family so what are you waiting for?!!
Sweetwater is like Disneyland for musicians. With everything from an arcade for the kids and Crescendo coffee you won't find this rare gem anywhere else. Their concierge is amazing and so helpful. Staff is beyond friendly and helpful. Prices are incredible and so competitive with other music retailers. Their sales team is goes above and beyond with their service and let's not forget very order gets free candy... Love love love this place.
Sweetwater is a US Electronics Store based in Fort Wayne, Indiana. Sweetwater is located at 5501 US-30, Fort Wayne, IN 46818, USA.
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