Randy O
Their service guy couldn't figure out how to fix a speaker I spent thousands on and bought from them as an authorized dealer. After several hours of research on my own via AVS forum I ended up ordering the replacement parts and fixing it myself. Horrible experience.
I have called twice for a person to come to my house and give me an estimate on some work I've needed done. No one calls me back. Apparently they are doing such great business that they don't need my money. Rude and unresponsive.
To those that want them to fix everything, call the factory first.....
I installed my first home theater and surround system.. Prices are in line with most online retailers and you will get personal 1 on 1 help with getting the right stuff.. They made a trip out to the house just to make sure.. (most valuable).
Great brands, great knowledge.
Amazing Customer Service! Went in with a problem with a record player I bought elsewhere. Everyone there was super helpful and friendly. I will definitely be back and highly recommend them.
I worked with "AL" and spent around $1600.. I am a happy camper..
To those that kniw their gear, you can not beat their selection and reputation. These guys have seen it all.
Classic Stereo is a US Electronics Store based in Fort Wayne, Indiana. Classic Stereo is located at 2312 N Clinton St, Fort Wayne, IN 46805, USA.
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