Ordered return address labels before 2 PM. Same day store pick up. Went to pick up labels and they told me they ran out of paper and it would be days before they would be able to print them. Manager was of no help and employee was rude.
The staff in this store has always tried to help me with my office supply and computer needs. Like other brick and mortar stores, they do not carry the inventory they once did, but neither do other stores of this kind.
If I could give ZERO stars I would! My company had been using Staples as their UPS drop off location for YEARS with no issue. Now they claim they are not able to ship the package because of it's contents. The contents of the package hasn't changed.....EVER. My company pays for next day early delivery shipping but yet this location has held one package for TWO WEEKS.....but shipped out others after that! When questioned about why this happened...I, quite literally, got shoulder shrugs from the manager! No apologies, no explanations, NOTHING!
Well stocked store ,clean restroom , helpful staff,one floor end cap lacked pricing signage or shelf sticker of product .
I went in on a weekend to get a specific item. Once I got there I needed help finding it. There were no employees anywhere on the sales floor to help. I then saw a group of employees hanging out in an aisle talking about their night out the previous night. By then I was no longer interested in trying to get their attention or finding my item. I left and went elsewhere. I have no need to ever go back to this store.
Staples is a US Electronics Store based in Fort Wayne, Indiana. Staples is located at 4408 Illinois Rd, Fort Wayne, IN 46804, USA.
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