Horrible customer service. Had an issue with a hold they had on my debit card got yelled at then hung up on because I wanted to know why when my bill was paid in full. Then took two weeks to get them to reverse the hold.
My boyfriend and I have used there services twice. Both times, the staff was very friendly, knowledgeable, and extremely helpful. The store is always clean, both inside and out. I plan to continue to use them for all of my moving needs.
Amy was our Rep and she did an amazing job. She got me all set up during check-in and when it was pouring rain at drop off she did all the work - even though I offered to assist. Super nice, I'll definitely recommend this location to my family & friends!!
The staff was very professional and friendly. I checked in online which made the process very fast. I will definitely rent here again.. if i ever need to.
I got a hitch and wiring put on my car from this dealer in June of 2017. The first time they installed the wire they had the wire resting on my muffler in 2 places!!! The wire melted... So I took it back in... The cut the existing wire and had to reorder the wire... After 3 weeks they finally got the wire in... Put it in and taped it to where they cut it... Now under my car I have 2 wires taped together. They couldn't rerun the wire from the battery to my taillights. I go back there.. And the guy told me that is Okay. Yea its okay til the warranty is up! Then when the tape falls apart I'm paying to get it fixed. I asked for a manager and he wasnt there. Waiting on him to call me now. Not pleased!
My rental was perfect. In fact, I had two rentals in the same week and both went great!
U Haul Moving Storage At Glenbrook is a US Moving Company based in Fort Wayne, Indiana. U Haul Moving Storage At Glenbrook is located at 4611 Coldwater Rd, Fort Wayne, IN 46825, USA.
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