Dont us them! They stole a ring (a wedding band) from my house. It was on the table before they came and gone when they left. Called and they said look more and call us back. Not only did it take a week of going back and forth, they were late and the stole something expensive that we have to replace soon.
Needless to say, I would go elsewhere. It seems two year old reviews are very accurate.
Ill add to this review when the entire job is done, but as far as pool table repair under 500.00 I couldn't suggest these folks more. My tab is 350.00 and they are using GOOD materials, and they systematically explained and educated me on the entire pool table type, its variants, and even some history. THANK YOU GUYS!!
So far the owner called me personally, they have the best prices in the whole city, and they are working really well with my schedule. The service people included the owners son, and they were personable, professional, and did the job quickly and efficiently.
What do you consider a business? We contacted A-1 pool tables to remove two pool tables from our home. After wating over a month with back and forth phone calls, three weekends at home waiting on them to show up at our home and then excuse after excuse..we were done with them. The owner promised us he would be here and then never showed up or called. We then called him from another phone line, he oddly answered, clearly he was screening his calls and when we reminded him of who we were, he had no answer or even apology for all of the lies. Don't even bother calling this business for any pool table service, who knows if you'll ever get service or a return call. What a way to run a business.
Police report was made but not very helpful if they dont try to pawn it.
The flooring people were coming back and I had to have that table moved so I hired a REAL company to come out and move the table. They were kind enough to dig me out of the hole A-1 purposefully put me in.
Well, there is the lone review on this business; a one star review from two years ago. I thought I would give them a chance since it was just one bad review two years ago, right?
They stole a $400 camera from my house AND a valuable collector's DVD! When I got home it was obvious they had entered my PRIVATE bedroom AND had gone through things.
They showed up on time to move the table initially. Two people came with some of those $10 floor sliders you buy at Menards. I was concerned but they drove out to do the job so I let them. In short, as they pushed my table across the concrete floor (which those sliders are NOT designed to do) the front legs of the table were vibrating under the stress. I had to point it out to them to make them stop. Even though I was pretty unhappy I kept it to myself. On the way out the door they said "give us a call" to which I replied, "why would I call you? you are scheduled to be here on Saturday at 6pm". They agreed and left.
On Sat the floor was proceeding faster than scheduled so I called A-1 at 3pm to tell them they could come anytime that evening from 3pm forward. They did not call and did not show.
Monday, they finally called and left me a message saying that they knew I was scheduled for Saturday and now they are calling so when do I want them to come out? I don't. Your crappy floor sliders are on my front porch being watched by my security camera. Feel free to stop out and get them A-1.
Dont call these people and never turn your head when they come over!!!
I was having my basement re-floored and wanted my pool table to be handled by professionals. I had a tight schedule so I called 4 companies and was upfront with them about the schedule. Three were apologetic but could not help us because one of the moves was to be on a Saturday. A-1 said no problem; repeatedly.
A 1 Pool Table Service Sales is a US Moving Company based in Fort Wayne, Indiana. A 1 Pool Table Service Sales is located at 2907 N Anthony Blvd, Fort Wayne, IN 46805, USA.
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