Specialized Transportation Inc. Transported my 2016 Limited Harley Davidson CVO from Butte Mt. to Washington. It was only 680 miles, it took 6 days and still I had to go get it myself from the warehouse or wait 5 more days for it to go 2 hrs, north to my address. Once I got to the ware house to pick it up, I was brought in the warehouse where it was dark and not well lighted, and told to look it over and sign z papers. Well the first problem was the battery was dead, which indicated that someone had been tampering with it in transit because the dealership put it in transport mode so the alarm would not constantly go off and the start switch was on when I got to it so someone was messing with it. This problem distracted me from the bike inspection somewhat, I did sign one of the forms in the warehouse so I could get it outside and try to charge the battery to start it. Once it was started it had another issue which was nothing to do with STI. but still distracted me from getting a good look over the bike. It had to be taken to the dealership for service before I could take it home that day. Once I got it home and then looked it over good I did find a small dent in the front fender, I noted it and called the dealership, the dealership said it never left with any dent, it was in perfect flawless condition. So I had also spent the extra money on $10,000.00 extra insurance coverage for the shipping so I filled a claim for the damage, which was around $1200.00 , this is a $ 40,000.00 motorcycle. Well needless to say STI instantly denied the claim on the technicality that I signed Z papers. This company is all about the money. Crappy service Zero customer service, they will not take care of your property or you if something goes wrong during shipping. In their own words from a BBB statement-- ( BUSINESS RESPONSE:
Drivers need more training on how to deal with people. Horrible customer service and the worst thing is I payed $350 for S&H, for what to get treated like a dog. There is not a word in the English language to use to explain how bad these f@#k heads treated us.
Hreat company to work for. Need two year driving to start and on driving test be on a game or you fail and get sent home.
THESE CLOWNS ARE NOT RELIABLE. THEY RIP PEOPLE OFF, THEY MISHANDLE WHAT THEY ARE SUPPOSED TO HANDLE WITH CARE, THEY DAMAGE ITEMS WORSE THAN THE CRAPIEST LTL OUT THERE, THEY'RE ALWAYS CHANGING DATES, THEY TAKE FOREVER TO GET TO DESTINATION, CHARGE AN ARM AND A LEG AND INSURANCE MEANS NOTHING BECAUSE THEY WILL DECLINE TO PAY FOR DAMAGES. YOU ARE BETTER OFF PAYING SOMEBODY TO CRATE YOUR ITEM AND GO STANDARD FREIGHT
Mr. McNeil’s verified signature is seen on the Copper Canyon Harley Davidson bill of sale. This signature matches the signature on our inventory and bill of lading. See appendix A. We vehemently deny accusations of forgery.
Best company I have been with. In second lease truck with 12 more weeks to compete then planning on third lease- purchase.
If this damage had just been noted at delivery we would not be having this conversation. We do not “know” we damaged this motorcycle as the consumer alleges; claims here are honored rourtinely when a change in condition is noted on the shipping documents. Mr. McNeil failed to do this. We are not going to issue any settlement on this claim. There is absolutely ZERO evidence that the claimed damage occurred in our custody. )
There is a plan to their dispatch and you work with them you wil succeed.
One of their drivers totaled my brand new 2017 car, hit the back of My car ran me off the rd twice and T-boned me, says he misjudged? Umm thats what mirrors are for and he didn't feel inpack? Bad drivers!!!!!!!!!!!!!!!!!!!!!!!! Worse than swift!
Troy McNeil totally dissatisfied customer.
4 day orientation with meals provided. If you do not mind working and staying out 6 to 8 weeks great company. You cannot make money and also pay for a truck going home every two weeks.
STI, damaged my motorcycle and treated me like a the motorcycle they shipped - damaged. I will never use nor recommend this company to anyone for any type of shipping anywhere. I have and know people in the trucking industry and had I talked to them before hand and know who the company was going to ship with I would have never let this happen, Knowbody I have talked to that knows STI in the trucking business has anything good to say about their shipping ability or the way they treat customers.
Specialized Transportation Inc is a US Moving Company based in Fort Wayne, Indiana. Specialized Transportation Inc is located at 5001 US-30, Fort Wayne, IN 46818, USA.
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