I like this place. Some times I feel that the cost May be a little high. Might be for my Nissan car
They're nice enough, but an hour and a half for a oil change appointment is way too long.
I have taken all of my cars to Midas for more than 10 years. That ends today. Upon arriving for my scheduled appointment to 3910 Coldwater Road, Fort Wayne, IN 46805, the representative advised me that Midas is required to put synthetic oil in my 2010 Toyota Corolla LE. Mind you, we have taken this specific vehicle to this specific Midas since we purchased it in November of 2014, and Midas has ALWAYS put conventional oil in the vehicle without any incident or notice otherwise until today. The manager refused to do the oil change wit the conventional oil, indicating that this year, make, and model REQUIRES synthetic oil. I asked him to pull my receipt history, which verifies that I have ALWAYS had conventional oil put in at this very same Midas. The manager then, VERY RUDELY, advised that, "Well it's not my problem when your engine blows because synthetic oil is REQUIRED." I immediately contacted Toyota in Fort Wayne, IN and spoke with the Service Manager, whom I used to work with. He advised that in no way, shape, or form, would a 2010 Toyota Corolla require synthetic oil and that Midas was very clearly attempting to rip us off by using scare-tactics to trick us into a purchase that is almost triple what we have ever paid. This is unacceptable. My business ends with you today.
Totally unprofessional how they run this business. Took 18 hours to replace the water pump ????? Paid 1200+ then had to sit and wait there after because something was “still wrong” so they kept it in the garage and continued their “work” until well past close. I regret the decision of coming here to begin with, waste of money.
If I could rate them 0 stars I would.
Thank you Brian for all your help, you did a great job helping me. I would recommend this Midas in a heart beat, but talk to Brian, he is a great guy and don't give up trouble shooting. Again thank you:)
Midas is a US Car Repair based in Fort Wayne, Indiana. Midas is located at 3910 Coldwater Rd, Fort Wayne, IN 46805, USA.
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