I have had occasion to take my car to Auto Collision Service for repairs a couple of times. In both cases they did a beautiful job. I could not tell where the damage had been. Service has always been cordial and professional, and I was able to utilize one of their vehicles while mine was being repaired. My experiences with Auto Collision could not have gone more smoothly. I would recommend them highly.
Quality Service anywhere from the receptionist to the owner I had a very pleasant experience and they did a great job on my car
I would give this place less stars if I could. I was in an accident awhile back that was not my fault. This was the "network body shop" of the responsible parties insurance company. Initially I was told my repairs would be completed within a week. Then I was told two weeks. By the time everything was said and done my car was with this shop for close to a month then after I got the car back I still had issues and had to return it for a few more days. My radiator was damaged in the accident and over a year later I still have issues with the new parts they installed. Despite my long wait time for repairs I was never even granted so much as an apology just blank stares and shoulder shrugs when I voiced my complaints and concerns. My car ended up worse for this experience.
People are really nice
I'm only giving this place three stars for the simple fact that they've had my car 18+ days now. I've been ready to pick my car up for the longest. Well, today they closed at 5:30. They called to inform me that they would wait after for me. Let me remind you that they told me to I can come around 5:00 to get my car but I may still be waiting for them to wash it. I had to turn in my rental before coming to get my car. They told me they would wait. I got there at 5:45 and everyone was leaving as I was pulling up. No one stopped and acknowledged me or anything. So now I'm without a car all weekend and I have to work all weekend. Thanks a lot Auto Collision ! I really hope this headache and wait is worth it Monday morning.
Auto Collision Service is a US Car Repair based in Fort Wayne, Indiana. Auto Collision Service is located at 5717 W Jefferson Blvd, Fort Wayne, IN 46804, USA.
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