09/09/2015 drove, 50 miles, to Kelley Chevrolet to specifically look at a Toyota that was advertised on their website. We were greeted by a salesman and when we asked if the vehicle was still available he said it was. As we were getting into the vehicle, to take it for a test drive, we noticed a child car seat install in the rear seating area. We asked about the seat and the salesman said some other people test drove it the day before and forgot their car seat. We found that strange but the salesman assure us that the car was still available and there was no cash deposit on the car.
After the test drive we sat down, with the salesman, to close the deal. The salesman left for a few minutes and when he came back he informed us that the people that were previously looking at the car had been approved for financing so the vehicle was being sold to them.
Getting in an accident is always stressful but the crew at Kelley Body Shop made the process go really smooth. I went in for an estimate and they did that very quickly and then went ahead and submitted everything to insurance for me. They got the approval they need and even set up my rental car for me! Everything went so smooth I almost forgot I was in an accident!!!
Apparently at Kelley Chevrolet the left hand does not know what the right hand is doing. Further there was no sold tag on the car and no sale pending note on the internet listing. And the salesman said there was no cash deposit holding the vehicle. My first and last visit to Kelley Chevrolet. We bought another vehicle at a Toyota dealer about a half hour later.
Nice! Informational. Worked with my insurance on pricing and faxing paperwork as needed. Also the job turned out pretty good also. Thanks again for your help.
Kelly's is the best. Work done is excellent. Staff was friendly and knowledgeable. Thank you for taking care of me.
Our sales rep, Matt Getty, did an amazing job on helping us pick out the new car. He found the best deal for us to work with our budget, the best car suited for our needs, worked with my schedule, and all while doing so in a friendly and timely manner. We could not be more happy with our experience at Kelley and look forward to future work with Kelly because of him.
Kelley Automotive Body Shop is a US Car Repair based in Fort Wayne, Indiana. Kelley Automotive Body Shop is located at 500 E State Blvd, Fort Wayne, IN 46805, USA.
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