Caring and professional
I had my car repaired here and had a great overall experience. They were very efficient and my car came back looking brand new. I'm very particular when it comes to my vehicles and I would definitely recommend Gerber if you need your vehicle repaired.
Worst place ever. Spend your time trying to get an estimate then they never get back to you. When you call for the estimate they are rude and unprofessional. Plenty of places in town who actually want your business and will treat you with respect. Don't bother taking your car to these people.
Had some minor upsetting setbacks at first. Simple but key things to car enthusiasts, like a missing aluminum lugnut when I went to pick up my vehicle. Talked with someone in the office, and didn't get my problem resolved at first glance. I couldn't say if it was my fault or not due to just lack of communication in general, I suppose. But Eventually they (the store owner I believe) did get a hold of me personally though after I made a review on here and made everything better. So a good store with strong customer support and they will work with you if you work with them!
They were awesome! The staff is friendly and efficient. They texted updates. I will definitely use this shop again.
Gerber Collision Glass is a US Car Repair based in Fort Wayne, Indiana. Gerber Collision Glass is located at 424 Merkler St, Fort Wayne, IN 46825, USA.
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