Firstly, my daughter and I sat there for about 10 minutes before someone even came to get my drink order, then when given the drinks, mine was the wrong drink. Giving the benefit of the doubt, I sucked it up and drank it anyways. Then another 5 to 10 minutes passed before anyone asked if we were ready to order. I ordered. 15 to 20 minutes pass before my daughter is given her jello and mozzarella sticks, and the mozzarella sticks are horribly bland and cold. Another 5 then I'm given my salad, salad is fine. About an hour passes (probably more) before they bring my daughter's Mac n cheese and French fries and my steak and potatoes. Normally a wait is fine, but I was a bit frustrated here, my daughter is 3. She was hungry and getting hungrier by the second. So our food arrives and she can't even eat her French fries because they are so hard and she says the mac n cheese is gross (she is a die hard mac n cheese lover, so this is huge). I take a bite of my mashed potatoes, cold (and gross). And my steak was inedible due to it being over done and having absolutely no flavor. Now I'm not a huge complainer. In fact this is the first time I've ever felt the absolute need to voice my complaints. I usually just suck it up. What's huge for me is that after all this, I went to pay with a gift card that I received as a gift, and for some reason they were not accepting gift cards JUST ON THAT DAY, would normally not be huge deal, but I had called ahead of time to that location to make sure they took them, considering I don't have a lot of money right now. They easily could have said "we do, but due to etc. etc. we aren't today". And lastly, the cashier LITERALLY walked away from me in the middle of my paying and made me stand there another 5 minutes. When she came back it was "oh, I didn't know you weren't done,"
I will never be returning.
All of these incidents on separate occasions are small and unimportant, but all on one overly long visit, is not good.
If I could give it a -5 score, I would.
Always good! Priced right.
And I still want my money back.
Good food great service only inconveniences front restrooms being remolded , but sure it will be nice when done
Alas, the whole experience was horrible, from the food, all the way to paying for it.
It was slow service nobody noticed us when we were needing things
It was ok, nothing I would brag about. Stake was bland, don't normally ask for stake sauce, but here..... give me a bucket of it.
Don Hall S is a US Restaurant based in Fort Wayne, Indiana. Don Hall S is located at 1502 Bluffton Rd, Fort Wayne, IN 46809, USA.
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