I like that this store bundles kitchen bakeware. This makes for some reasonable purchases.
Usually have a great experience with this Kohls, tonight however was different. I know today can be stressful for people in retail but Jurell or Jarell the " best manger of all kohls" as he put was rude and unprofessional in my opinion this evening. I was in line at the beauty conter for around 15 mins, when a lady came up and said if we were in this line then we needed to purchase something in beauty. I thought ok would of been nice to know but whatever me and my wife were eyeing a makeup set for our sons girlfriend so we went ahead and decided to purchase it. Around five minutes later the manager jarell or Jurell came up and reiterated what the other lady had just said. All people in line did have beauty products in hand but I guess some of there items were not enough for him. I didn't hear all of it but he got into with a patron behind me and got him so worked up that he, his wife and child ended up walking out. At that point my wife chimed in and said it wasn't that deep , and he started in with her. AS he tried to rationalize his reasoning for acting this way, I felt he was unnecessarily rude, I then asked for his name and who was above him, he replied he is the s store manger and no one is above him. I then asked if there was a 800 number I could call , he snarled back " ya look it up ". AS I said before I know this day can be stressful but I dont think this excuses his behaviors this evening. All In all i really like kohls, but to be treated in this way is unexceptable. Now i know I may not spend thousands of dollars at your store for you to care about me, but until me and my wife receive some sort of apology from the manager himself you guys have lost a loyal customer.
Only my favorite store to shop at! All of the locations in ftw are great ,including this one. Management is nice and friendly!! Kohls rocks!
Nice location for this Kohls store. It's one level. The cashiers are friendly.
Interrogated me about whose card I was using. Didn’t let me use the card I wanted to. I’m not the only person who has had these problems.
Kohl S Northeast Fort Wayne is a US Department Store based in Fort Wayne, Indiana. Kohl S Northeast Fort Wayne is located at 10310 Maysville Rd, Fort Wayne, IN 46835, USA.
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