I had gone to this Men's Wearhouse about 5 years ago to be measured for a Tux for a wedding and would pick it up in another town. I was not impressed with the staff that assisted me! Therefore, when I needed to get a new sports jacket and trousers, I thought of Men's Wearhouse and had looked at the comments. Most of them were negative. I went there today with about as much enthusiasm as going for dental work, but I was not sure where else to shop for men's clothing, as I have not bought a new suit/sports coat in over 20 years. When I went in, I was greeted by a young man, Trell, who asked how he could help. I told him and even though he was working with another fellow, he alternated between the two of us and was able to assist me in getting trousers and a new jacket. The tailor, I believe her name was Vickie, was very helpful and able to hem a pair of pants for me while I was looking for the other jacket I got as part of their BOGO offer and another pair of trousers. I could not have been happier. I got great recommendations and suggestions from Trell and was most satisfied with my time in the store. I spoke with the manager to let him know what a fine job Trell had done and mentioned that I was a bit apprehensive coming into the store because of the comments. I told him I would be posting my thoughts about my visit, and believe me, if the service had been poor, I would have been just as quick to let him know.
We rented my husband's and son's suits here for our 10 year anniversary/vow renewal this past June. They were affordable, extremely professional, and answered all our questions with ease and courtesy. Will definitely patronize this store in the future when the need arises.
Excellent customer service. Beautiful suits. Great deals.
We didn't have an overly positive experience with the woman who works there, but I continue to hear great reviews about some other staff. I believe next time we'd ask for him instead.
I was hesitant to come in. My fiancee insisted that we stop in. Derrick offered us assistance, we declined and he left us to browse. Once WE were ready he walked us through everything. I wound up getting a custom made suit. We nit picked and took our time choosing colors. He was patient and very easy to work with. I will definitely shop here again. Fantastic experience.
Men S Wearhouse is a US Clothing Store based in Fort Wayne, Indiana. Men S Wearhouse is located at 4216 Coldwater Rd, Fort Wayne, IN 46805, USA.
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