I went out last night after a stressful couple weeks of work. My key fob had broken open on the walk home and I spent all last night searching for it in the cold. I woke up this morning bitter, but I discovered Charles and the Keyless shop. He really took care of me. My day is so much better, now I can make it back to work on Monday. It all was taken care of in the same day! I highly recommend this place.
I couldn't get them to call me back. Each time I called to ask if it was in, they were very polite and took my name and number and never called me. My call log shows I've called them 19 times, and they've called me zero times.
If you can't get it, you can't. If I need to pay more, fine.
Ok so I wrote a review earlier but it didn’t touch on the problems so I am now editing this. So earlier today I locked my car key in my car, I looked up auto locksmiths since I realized not all locksmiths work on car locks. So I messaged the keyless shop at Sears and they first responded in a timely manner asking me where the car was located and I gave them the address. Then about 10 to 15 mins go by and they ask if I need them so I text back yes. I never heard anything again. I sent a couple of texts no response so at 3pm they finally get back to me saying sorry that they were busy , so no text saying I’m sorry but if you don’t mind waiting I can’t leave till it’s cleared or anything no just leaves me in the blank. So while this is all happening we needed them so we could get a family member to the hospital. So almost 4 they text saying sorry we are short staffed and that it’s really busy being Saturday. So then they say he’ll need another hour or so and that he’s call. Never heard from him. First of all I work short staffed all the time but we know about customer service and the lack of communication is a big problem. If you couldn’t help because of being to busy then you should have text me that. I ended up using another locksmith who was here in 10 mins professional, quick and very friendly.
Copied, programmed, and tested laser cut 2014 Honda Civic key for $125 in about 15 minute. Also ordering valet key for $60. Very friendly. Definitely recommend.
Charles was great. They even stayed late and had to figure out how to make our unusual circumstances work. Friendly and reasonable prices. We had to replace our ignition it came with 2 new transponder keys, and didn't know until after replacement that it requires a special scan tool to program the keys, but ours had an error message, they re cloned the keys to make it work then it program fine, and now problem solved. Thank you.
Bought a fob for our 2015 Santa Fe. Got it programmed and the fob works great, for price. The key blade didn't work, they said they'd order another and cut it for us.
The Keyless Shop At Sears is a US Locksmith based in Fort Wayne, Indiana. The Keyless Shop At Sears is located at 4201 Coldwater Rd, Fort Wayne, IN 46805, USA.
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