I had a really great experience with Greg Schaefer and the Tomkinson team. Now, I only bought a 2011 used Mazda 3, but I felt as thought I received the same attention as someone purchasing a much more expensive model. I did my homework on the Mazda 3, knew the price range that was accurate and used their handy "text to get more" stickers on a Sunday afternoon. The pricing they gave was accurate and true. When I came into the dealership for a test drive, they had the car ready and good information on hand. In the negotiations, they gave me a very fair valuation on my existing 2003 Vibe, they listened to my financing goals and made the deal work. They even topped of the gas tank of the Mazda, because my trade-in was on full and they wanted me to get the full value of the gas. Pretty kind folks if you ask me. I'll be back and feel great about spreading the word that Tomkinson has a legit pre-owned business to contend with their neighbors across the street.
Recently purchased a used vehicle. Sales person was great to work with. Car had some issues that I wasn't aware of after I bought it. With some additional negotiation, I was able to get most of what needed fixed completed by the dealership. Service Department fixed issues in a timely and professional manner. I would recommend Tomkinson BMW and Robbie Moore (sales associate) for your next car purchase new or used.
Have a great Service Department and are very friendly. They are honest and upfront about what needs fixed and what can wait until a better time. Not to mention I love the popcorn machine and soda as I wait. :-)
Tyler was a very friendly thorough, salesperson. The staff of the entire dealership was pleasant. The cars are immaculate. Couldn't be more pleased with our purchase our BMW. Very happy with the whole experience.
Tomkinson always provides professional & efficient service to my Chrysler T & C. I have stopped in the morning on the way to work to have air added to my tires when the warning light comes on, & they are very willing to take care of my van right away. And when I need an oil change, they get my van in at my convenience. The staff is great as well & the waiting room is very comfortable. As a matter of fact, I was in yesterday for an oil change & the waiting room was very cold because it was very windy & everytime someone opened the doors (which was quite often) the cold air rushed in. Mr. Tomkinson noticed right away & had his staff put a wall up to block the cold air which made a big difference. Now that is customer service!
Tomkinson Autoland is a US Car Dealer based in Fort Wayne, Indiana. Tomkinson Autoland is located at 929 Ave of Autos, Fort Wayne, IN 46804, USA.
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