Called for an appt to get an estimate to replace my top on my 1990 Mustang GT convertible. Went on and on about how busy they were and how long it would take to get it in. Finally got them to take a look at it and the whole time he went on and on about how busy they were and how long it would take. When I did get an estimate, I was shocked at how much it was. They were basically jerks about it. Decided I was not going to beg someone to work on my car. Went to Garret Auto Trim and had a new top at half Fabinni's quote in about two weeks. They act like they are the only game it town.
Terrible customer service. Old grey haired man was rude and wasn't listening to my question. I asked if I needed to schedule an appointment and if so how many days out were they. He told me repeatedly they couldn't give me an estimate for repair until they looked at it. When I asked again, so you can't tell me when I can schedule an appointment he told me I was being very vague. Was apprehensive about going here after reading the reviews, gladly they did not work on my project. Called Jack's auto and trim after leaving, took 1 phone call and he took care of me.
Arrogance runs from owner down. Screwed up my wife's new convertible top they installed. Overpriced anyway, I took my car to have canvas on convertible replaced for 1/2 the price. Do not recommend.
They have done interior electronics and back up sensors for me in a CRV & an Outback. Fantastic performance, could not tell it wasn't factory installations. Great service and communication; Very Professional A+
If they can't do it they know who can thanks...
Auto Trim Company Fabini S is a US Car Dealer based in Fort Wayne, Indiana. Auto Trim Company Fabini S is located at 4515 Wells Street Ext, Fort Wayne, IN 46825, USA.
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