All of the staff were very friendly and not overly pushy as far as salespeople go. When it came to their protection packages and warranties I declined and wasn’t pushed into anything I couldn’t afford. I did however want a remote starter installed and Andrew was very helpful in setting that up with their service department at an affordable price.
Kenny was great! Very informative, not pushy, and had my best interest in mind when looking for and purchasing my vehicle. He gave all available options and didn’t push for the more expensive packages. Overall great experience.
Even after the deal was done Andrew stuck around to help me move my stuff out of my old car and into the new one. Overall it was a great experience and I’m looking forward to the free car washes!
Kenny was the perfect combination of relaxed but aggressive. He knew of our budget, of our building credit but also how much we loved the car we chose. He worked with us and worked with the financial manager Josh until both sides were happy and we drove off in the car that night, leaving the trade in behind. The entire staff was welcoming, professional and made sure we weren’t getting into a payment we couldn’t afford but made sense in our negative equity trade situation. It was the better more reliable choice for our family. They definitely earned our business in the future.
Kenny Erhard was great from the time I started talking to him. I initially talked to his assistant and she was wonderful. I had actually meant to call a different dealership, but once I started talking to them, I decided to stick with it. I told him what I wanted and I was told that I had no credit. Danny worked hard to help me get financed. They ended up getting me into a vehicle that was a year newer than I wanted. All in all it was a great experience. No one was pushy and they listened to exactly what I wanted. My own car was on it's last leg and with snow and holidays coming up, I couldn't stay with my old car. Everyone I came into contact with was very nice and gracious. This is the first time I truly enjoyed buying a car. Thank you!
I went to Kelley to check out a 2016 Ford Fusion I saw online. I was immediately greeted by my salesperson Andrew upon arriving. Throughout the visit he did well at answering any questions I had and helping me get into the car I wanted.
Mark Williams was great to work with when we were purchasing a car this weekend. He is very knowledgeable about the Buick Regal GS that we test drove. He also was as helpful as he could be with the BMW 328i that we ended up purchasing.
They were willing to work with me on my trade in to get a deal I was able to afford. When it looked like we may not be able to work out a deal on the Fusion, he was doing his best to show me similar cars I might want, even though it was a rainy day.
Kelley Automotive Group is a US Car Dealer based in Fort Wayne, Indiana. Kelley Automotive Group is located at 910 Ave of Autos, Fort Wayne, IN 46804, USA.
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