I called to schedule an appointment for an estimate. In casual conversation I mentioned having to drop my wife off at work, otherwise my day would be free.
The phone operator said that my spouse had to be home with me for an estimate. I mentioned that my wife couldn't care less about gutter guards, I'm the one interested and I'm the one who'd be paying. She literally denied coming to my house and said that was their policy. I'm so confused.
We've had some warm days this summer, and my wife and I can tell the difference that the new ventilation makes-- our attic and upper floor are much cooler.
I have used Key exteriors a few times over the years and I continue to be impressed time and time again. I have no referred dozens of friends to key exteriors and they have all been very happy as well. Thank you again for all the great work you have done.
We had a wonderful experience with Key Exteriors. We were pleased with the quote, and we're even more pleased with our new roof. All of the work was done on time, the staff was courteous and friendly, and they finished their work in one day and left the work site clean.
We hired Key Exteriors to replace a window in our children's room. We were not initially impressed as the salesman who came to our home was unprofessional and pushy. We already knew what we wanted, so his approach did not influence our decision. When the crew installed the window, there was damage to the existing inside trim that we found on our own about a week later. After a few weeks, Key did call us back after they had learned of the damage to the trim. They did come promptly and completely replace the trim to resolve their mistake. Even though our initial experience was not optimal, their fast response to remedy their mistake was reassuring. The overall outcome is absolutely beautiful. The window is exactly what we had hoped for and the trim they installed is perfect. Their willingness to admit they made a mistake and then fix the mistake at no charge to us shows the professionalism I had expected from them originally.
These people are awesome, they really went out of thier way to help me with my roof. Could not find any one else that would even give an estimate. I will DEFINATELY use them again.
Key Exteriors Inc is a US Roofing Contractor based in Fort Wayne, Indiana. Key Exteriors Inc is located at 821 W Coliseum Blvd #1, Fort Wayne, IN 46808, USA.
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