I have lived in a 1 bedroom here and currently stay in a 2 bedroom. The office has been helpful and maintenance has responded quickly to all of my issues. Any problems have been resolved in a timely manner. Rent is very reasonable and is the main reason I have stayed here so long. My neighbors are kind and, luckily, not overly loud. I have seen fights and arguments outside of other buildings, but they have been handled by apartment security or police.
Worst experience. And it haunts you even after you leave. The office staff will consistently lose important documents, we had to give our 60 day notice to move out three times! Be sure you have documentation on anything you give them. And then when you do move out and there is no furniture in the apartment they'll claim to not be able to tell you the charge for "damages" because there is still furniture in the apartment?
Only positive thing I can say about this place is that it is conveniently located.
Then you have the neighbors... drug dealer on one side, under age drinkers and thieves on the other, and let's not forget the human trafficking three units down (the cops did a raid while we were there). Does any of this matter to the staff when you say something? No.
Overall not an awful place to live, but the problems happened when we moved out. They said the carpet was damaged and needed replaced (it could have used a steam cleaning, but it wasn't damaged at all) and tried to charge us $400 for it. We called and asked for photographs because we thought the carpet wasn't damaged. They said they'd send proof, and then instead of doing that, they sent a collection agency after us. We've been arguing with them and the collection agency for 8 months and they still can't/won't provide any proof that the carpet was damaged but want us to pay anyway. Not a bad place to live, but moving out isn't worth it!
The main reason I am leaving a 5 star review is due to Melinda from the office. She went above and beyond to accomdate me with information to help me find a new place that will fit my needs. She was friendly and gave me information quickly.
If you're in a last minute situation and need somewhere to live. This place is great. If you expect a happy experience with the staff or your neighbors. You need to look elsewhere. They over charge on their rates as well. 600 for a one bedroom. Not worth the investment.
So lived here 8 months, had little to no problem with the actual apartment. But the stove store stopped working and the toilet got clogged to which I couldn't undo, and still been waiting weeks on maintenance to come out. Also had to call cops several times because of the neighbors won't shut up to let me sleep
The Summit At Ridgewood is a US Point Of Interest based in Fort Wayne, Indiana. The Summit At Ridgewood is located at 1035 Ridgewood Dr, Fort Wayne, IN 46805, USA.
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