It's a nice place. However, admin staff needs trained better and there is a disconnect between corporate and staff. They don't do what other places do for veterans. I really wanted to give them a 1 star but it's unfair to other people who work there that may do a good job. It is well kept up and nice place. It's just admissions is a nightmare. Their response after my one star rating was simply to post a message on here saying contact them. They could have picked up the phone and called us to see what the issues were. There are V.A. benefits available for disabled war veterans which they did not want to address they were just about getting the money and robbing the blind and disabled. As for contacting them I did call and voiced my concerns they were to call me back and guess what? No call back and my disabled father who was wounded in the Korean war left out in the cold as they gave the apartment he was to rent to someone else. No respect for our veterans. All of my concerns about this facility have been voiced to local state representative and senators through email.
Mom was reluctant to move there initially. However after the first week she told me she really liked it there. It's a beautiful newer facility with extremely nice employees. She can eat in the dining room on her schedule, it's like a restaurant. The food is good. They provide all kinds of activities and outings which my mom doesn't always take advantage of because she forgets. But the activity director makes an effort to come to her room to see if she wants to join in the activities,The food service department has called her room before to see if she is coming down to eat. This year we went on vacation for 2 weeks and it's the first time I wasn't concerned about her getting her medication/insulin as needed. Having her in such a nice place with such great care has really helped not only her, but given me much more freedom in my own life.
I have one parent in assisted living and one in memory care. I am very happy with the care both parents are getting; staff are friendly whether it's the nurses, aides, housekeeping, etc. They communicate via phone if prescriptions are getting low or if any issues arise. It's always clean there and parents like the meals. Transportation is provided to some appointments, weekly outings and shopping are provided and prices were competitive with other facilities I contacted.
Was there for my grandfather's 92 birthday and was very impressed with the staff and faculty. New and clean with friendly helpful staff. Grandfather is happy and healthy.
I'm an RN and we can be notoriously difficult to please regarding health care, but I seriously have only good things to say about Park Place.
It's a great community to work at! Superior leadership team! Proud to be apart of this team!!
Park Place Senior Living is a US Health facility based in Fort Wayne, Indiana. Park Place Senior Living is located at 4411 Park Place Drive, Fort Wayne, IN 46845, USA.
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