After a horrible experience with a different installer (independent contractor) for our hardwood flooring for our entire first floor not following through, Steve & the team at Carpet One saved the day! They've done an amazing job at installing our new hardwood flooring, great communication on what was needed to finish the job. Couldn't be happier with their help in getting this job done. Will definitely use again & recommend to others!!!!
I had a great experience with Carpet One! Tony is an awesome sales person that went above and beyond. We were in a hurry because we were moving into a new house and getting the old house ready to sell. He worked it out so that the carpet was installed in the new house before we moved anything in. We also bought carpet for our old house and he was able to quickly get us on the schedule so that it did not delay our house being placed on the market. Tony was also very helpful in the mattress department and we ended up buying two homes worth of carpet and two new mattresses. He is very helpful and great! He was very knowledgeable and not at all pushy which is what we like. The installers did a great job in both houses. They were quick, timely and did not leave any kind of mess for us to clean up. I highly recommend Carpet One!
Steve and the Gang at Carpet One did a great job on our rental. Quick, easy and affordable! Thanks Again!
The product we purchased was great stuff. Tony was fairly helpful at the beginning, drove out of town to bring samples so we could match colors. He estimated what we would need. However, after the job was finished, we had almost 3 full cartons of very expensive flooring left. We asked for a refund for the remaining quantity and were told that since it was special order we could not get a refund on the unused cartons. Not sure I understand this. Why can't they work with their supplier to return the unused portion? He is the one who estimated what we would need. He claims he figured in waste but the 3 cartons does not include the 2 cartons of waste pieces. He basically said it was our fault for ordering too much. Next time i'll get samples from their store to match color and order direct from the supplier myself. It seems they serve until they get the money and then, too bad after that.
I needed carpet fast for a project at a local homeless shelter. They came through when no one could and the carpet is beautiful!
Carpet One Floor Home is a US General Contractor based in Fort Wayne, Indiana. Carpet One Floor Home is located at 1111 W Washington Center Rd, Fort Wayne, IN 46825, USA.
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