**BANKER BEWARE**
Staff very friendly and recognize their banking patrons on site. Can call them by their first names. I appreciate that
How about a story for best example!
Mind you, this is settlement check not a personal. This check has been issued to several people my wife knows. Niether of these people had an issue cashing they're check with different banks, no problem, and worry free.
With hope your banking experience isn't like ours.
The customer service level is not considered a notch above all.
To end the public announcement, I recommend a different bank.
One that goes over and above to make sure your banking experience is perfect. They do exist, and thats why she will be switching to my credit union. Feel free to contact me for recommendations.
After several attempts the next day we were informed that the check will not clear until October 12th.
Never open. Random charges. They seem to care very little about their costomers.
So they advise the funds are not available and rudely stated they don't know anything else, it will have to go to the manager, but not today (with a smile) it's past 5 o'clock.
We use banks to trust our money with them, not wonder if we will ever get to use it.
We don't owe money to anyone. If this was the case you think my wifes credit union could answer that. No information, they are clueless, in which they leave the most important one, the customers clueless.
So on 9/14/16 my wife deposited a settlement check. We received a receipt indicates that $200 would be available next day and the rest would clear in 7 business days (standard I guess). The $200 never became available, no biggie, but along comes day seven. So on the 7th business day my wife and I enter our bank on Lima Rd. At Meijer.
This bank has the most rude customer service. The bank tellers are clueless with lack of training or any information to provide. Did I mention rude!
Fort Financial Credit Union is a US Finance company based in Fort Wayne, Indiana. Fort Financial Credit Union is located at 3102 Spring St, Fort Wayne, IN 46808, USA.
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