I have insurance. I took my daughter here for an ear ache. The front desk stated "we wont know how much the bill will be and we dont know when the bill will be due but we will email you 10 days before the bill is due." Today, December 23rd 2017 i check my online banking and this office took $337 out of my account. Obviously upset, since if i was a cash customer my bill would have been $130 since no test or bloodwork or ex rays are needed to diagnose an ear infection ( doctor looks in ears, sees redness, then prescribes medication). Call billing, they have no answer other than to check my junk mail...the "this is not a bill" email was in my junk email....and yes, it was 337 dollars. The office in addition to billing did state they have a contract with blue cross blue shield and they dont set prices...get it...but the office staff does control whether or not they inform a patient about how horrible of a contract they have with blue cross...but instead, since im insured, they just figure they could charge 330 dollars two days before christmas. So, its not the bill, not the timing, not the physicians service, but the receptionist and the person who trained the receptionist who has caused this complaint. So if in fort wayne, go to redimed. Never had a problem there.
They turned me away because I wouldn't let them keep my credit card on file. That's fishy why would i give them my credit card to charge at their convenience. No thank you.
Not my favorite, looking at posted online wait times, (15-30 min.) I really didn't think it would take 49 min. to be taken to a room. After a 2 min pre check waited another 10 min for PA. total in room,23 min. I understand some people have more issues and can take longer, but watching another woman in the waiting room in obvious (back?) pain I wonder if this place would be my first choice. I only saw 1 Doctor on staff, don't believe there were any more there. As for cost, the cheapest service on their" Menu" was $130. (no insurance) Be prepared to wait. (Total time: 1hr23min) for Simple infection.
Have had nothing but good experiences here. I am new to the area so didn't have my own doctor yet. Previously while visiting the area, my daughter fell down some steps and required glue to close a wound, then I've been there two more times for myself. Two of the Three times we had Dr. Joshua Button. The most recent time I had to take my daughter with me. Him and the nurse interacted with her between helping me. The nurse held my daughter so I could do my appointment. Not once did anyone make me feel like I was a burden or my daughter was in the way. He is very friendly, reassuring, lots of patience, very knowledgeable. I wish he could be our primary doctor!
The staff was very nice and I was in and out rather quickly.
Physicians Urgent Care Clinic Fort Wayne is a US Doctor based in Fort Wayne, Indiana. Physicians Urgent Care Clinic Fort Wayne is located at 920 E Coliseum Blvd, Fort Wayne, IN 46805, USA.
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