I’ve rented from Metro for 3 years and am very satisfied. The office is conviently located, they always return phone calls promptly and maintenance calls within 24 hours. Great homes & great prices. I signed and renewed my lease with Angela, her and Jana are amazing!
I have had minimum wage people living in these apartments and I they have not provided heat for 21 days. they did bring a heater that would not
THE FIVE STARS where done in error! Metro Realty representation has shown a lacking care care in supporting their tenants, until the next rent due date! Hopefully! Tenants will wake up and make different consideration of residency when the time comes to find a company that appreciates you making them rich!
heat the desk in my office. I called WANE-TV and 211 and the fort wayne housing Authority. There homeless people sleeping in the lobby just to get out of the cold. I would not treat my pets this way.
The deck outside the back door is rotting, and three separate times the floor collapsed below me and I fell through. This too was never addressed, and at the end of my tenancy I was charged for not thoroughly cleaning this unsafe area.
I was a tenant in a property managed by Metro for 3 years. Their office is either unable or unwilling to keep track of maintenance and repairs, and the workers they send out to do this work are woefully underqualified. For six months the main bathroom was unusable due to an unaddressed drainage issue. The basement (where the furnace, washer, and dryer were located) flooded with up to 1' of water whenever it rained, and when this was happening no other water-using fixtures in the house would drain (and would sometimes back up into the house). Despite many requests for service, no serious efforts were ever made to fix the problem.
HORRIBLE!!!! Absolutely horrible experience with them and we have only been in the house just over 6 months. We realized just a week in that there was a leak in the roof. Submitted a ticket with maintenance and they still have not fixed it. The ceiling is cracked and peeling and I don't even need to mention the potential for black mold! The gutter started falling off the house a few weeks ago and they came out and cut it off the house, didn't even replace it! Now our hot water pipes are frozen and they refuse to come out and help us. We don't know where the hot water lines are and where to focus the heat to thaw them. I called today to get the number of whomever is above these women in the office that refuse to help and was told they don't have a boss. We pay almost $600 a month on time, every time and I can't even get them to come out in SIX MONTHS to fix a leaky roof!!!! This is appalling! Who runs a company like this and treats decent, hard-working people this way?? I am ready to contact an attorney. They have had more than sufficient time to fix the initial issues on the house and have not. How's that for specific?? I would not EVER recommend this company to anyone I know! Slumlords is exactly what they are. They care about your money and nothing else. I begged them to put themselves in our shoes, as cold as it is with no hot water! They are responsible for these repairs on this house! And all they did was give me the run around and then eventually transfer me to a voicemail. DO NOT EVER RENT FROM THIS COMPANY!!!
Despite leaving behind several working major appliances that were not installed when I moved in (with the Metro office staff graciously accepting this arrangement) and leaving the property in MUCH better overall condition than I found it in, I lost a total of $430 in pet and security deposits.
These people are slumlords. They care only about money and not at all about their tenants or the condition of the properties they manage. Renter beware.
Metro Real Estate is a US Real Estate Agency based in Fort Wayne, Indiana. Metro Real Estate is located at 2042 Broadway, Fort Wayne, IN 46802, USA.
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