Very helpfull, lower prices than Petsmart. Best reef and marine fish selection around. Their puppies and cats come from local people and are not from puppy mills.
Petware House is well kept, well stocked and well staffed with people who seem to have a genuine interest in the wellbeing of the fish and animals they sell. They are also knowledgeable about what they sell. I go to this shop to get equipment, supplies and livestock for a couple of aquariums and I appreciate that they stock supplies from the best manufacturers and their staff speak from experience of using them. I am a fairly experienced fish tank owner and more than once the staff have seen what I was choosing, asked what I was trying to achieve and suggested another choice which in every case has been better than what I initially chose. I like as well that they stock as many fish as they can from local hobbyists. It is easy to buy supplies and equipment online, but Petware House manages to add enough value to make me prefer shopping there rather than online.
I like this store and how they tend to beat competitor prices. But unfortunately I did have a bad experience with them last month in August. I bought my dogs some black charcoal dog treats that are in bulk bins and came to find out that they had been infested with bugs only after having them for a week. I was scared to death that my dogs we're going to get very sick after I gave them each at least two or three before noticing these tiny little bugs. I ended up going back to the store and told him everything that happened and that my vet told us to let them know so that no one else would be served these while they were infested. To my surprise the cashier told me that this is a regular occurrence and that they see this when they are delivered their store. She told us that they freeze them to kill all the bugs before they are put out for sale. I was disgusted at the fact that they have known about this yet refuse to find a different supplier that would supply better treats for animals. I decided I will no longer be buying any sort of a bulk item from their store again. From now on it will only be prepackaged items.
I enjoy going to this pet store - very friendly- employees are very knowledgeable - helpful on what you are looking for
Store is always neat and clean. Things are easy to find. Specials and coupons are always good. Their prices tend to be a lot cheaper than the big wigs in town. They always take very good care of all the animals there. Very nice!
Petware House is a US Pet Store based in Fort Wayne, Indiana. Petware House is located at 7477 Lima Rd, Fort Wayne, IN 46818, USA.
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