We try a new restaurant every time we do a double date, this one has been the best yet! I'll be back when we choose to go to a sit down restaurant.
Waitress was very good but the kitchen took over an hour to make 2 hamburger meals. Food was good but not worth 15 dollars. If you like fruity beer its good but just a regular beer forget it. We won't be back
We had their Thanksgiving Dinner yesterday and after the rolls it went downhill fast. Turkey was old tasting, gravy seemed like it was cheddar cheese gravy. Nothing was seasoned correctly. Even the pies were cheap frozen pies. Makes me not want to go back ever again.
There was plastic in the pork!!!!! Wadded up and mixed in like it was supposed to be there. One hamburger was ordered medium and came out raw inside. A bison burger was ordered medium and came out medium- well. Chicken was hard as a rock. We had a party of 9 and the food took a long time to arrive, and when it did, it was piecemeal. Two dinners came out, then about 5 minutes later 4 more came out, then several minutes after that, 2 more came out and then 4 minutes after that the final dish arrived. Many were cold. One sandwich arrived disassembled with items in their own little dishes. It was to be grilled per the menu, but came with just bread. When this was pointed out, the dish was take back to the kitchen to be made right. When it arrived again, all that was done was putting everything on the bread; totally cold and not grilled. We were celebrating a birthday. What a mistake! The manager and general manager came to our table to apologize. By the GM's own standards, she wouldn't even eat at this place given the problems. And, her approach was non-empathetic and insincere (at least that's how it came across). The manager did okay. Although I had been there once before with outstanding success, we will never go back. I think the health department should even look into them since they served the plastic and raw hamburger.
There was a party of 4, made reservations online. I put a little note to get a booth and we did no issues.
Wow is all I can say, but manager did apologize and gave us a gift card to return. We're out for a New year's Eve dinner, I ordered the GC Cheese burgers Medium, it came out raw, after talking a bite out of it. Mentioned something to our sever about my raw burger, he promptly return it. Fifteen min or so he returned with the burger with a bite out of it, but yet I had another raw burger. I was turned off to find out they reheated the same burger after I had took a bite out of it. It's safe to say, I probably will not be returning anytime soon.
All four of us got burgers. The two ladies had to add and subtract toppings but there were no problems. The food was great, burger cooked exactly how we asked. Great food, fair prices. Expect to pay between $12-$17 for an entree.
Granite City Food And Brewery is a US Bar based in Fort Wayne, Indiana. Granite City Food And Brewery is located at 3809 Coldwater Rd, Fort Wayne, IN 46805, USA.
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